Complete a form, e-sign a document, that’s it!

Authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 835190.

Could You Be Owed Money?

40% of car finance deals were mis-sold, so you likely overpaid without knowing. 

Anyone with car finance between 2007 and 2021 could be eligible, so submit your risk-free claim with us and find out if you are owed.  

Enter the car reg number today to get your claim started.

🔒 Your information is safe and secure on this website

Could You Be Owed Money?

40% of car finance deals were mis-sold, so you likely overpaid without knowing.

Anyone with car finance between 2007 and 2021 could be eligible, so submit your risk-free claim with us and find out if you are owed.

Enter the car reg number below today to get your car finance claim started.

🔒 Your information is safe and secure on this website

Why Choose Us?

Hassle-free service Online claim submission

We make it easy

Complete a form, e-sign a document, that's it! Complete your claim online with us and sit back.

We do the work

We will contact the banks and providers involved to chase your case, so you avoid the headaches.

Risk-free

All claims are handled on a no-win, no-fee basis so you'll never be out of pocket. A fee maybe charged if you cancel your claim after the 14 day cooling off period*.

Get your money back

40% of all car finance agreements could have been mis-sold for over ten years.

Peace-of-mind service from claims professionals

You complete a form, e-sign it and we handle the rest.
No matter which provider you had car finance with, we can claim for you.

The professional team at Car Finance Claim Solved specialise in vehicle claims and are dedicated to securing rightful compensation for individuals impacted by unlawful practices. If you had HP or PCP finance, you could be affected, so register your claim through us today and we will get started with recovering your money.

 

* Claims against all finance providers are included in our service.

NO WIN NO FEE & YOUR CHOICES

No Win, No Fee Guarantee

If your claim isn’t successful, you won’t pay us a penny. When your claim is successful, a fee of 18%–36% (including VAT) will apply, depending on the amount of compensation secured. A cancellation fee may apply if you choose to stop your claim after the 14-day cooling-off period.

Know Your
Choices

It’s your right to bring a motor finance mis-selling claim yourself; either directly to your lender, through the Financial Ombudsman Service, or via the FCA redress scheme, all at no cost. Using a claims management company is completely optional. Our aim is always to maximise your compensation, but we can’t promise that the amount recovered will be higher than if you handled the claim on your own.

FCA Latest Update

The FCA has given motor finance companies more time, until 4 December 2025, to respond to complaints about discretionary commission arrangements. Looking ahead, the FCA is expected to begin a consultation in October 2025 for a proposed redress scheme, planned for 2026, to help deal with issues around hidden commissions in car finance. For the most up-to-date information, visit: FCA Motor Finance Review - Latest Update

What are mis-sold car finance claims?

Car finance agreements, whether through hire purchase or personal contract purchase, can often be intricate. Recently, the Financial Conduct Authority (FCA) discovered that commissions were paid on 95% of these contracts. While commission itself isn’t inherently negative, some of it was concealed within the contracts.

This practice allowed car dealers and salespeople to earn higher commissions by selling more expensive contracts without the customers’ knowledge. Consequently, the contracts may have contained undisclosed charges or higher interest rates.

When customers enter into car finance contracts, it’s crucial that they receive transparent information to assess the contract’s suitability and financial implications. If you’ve entered into a PCP or HP contract where information was withheld, deliberately obscured, or concealed, you may have been mis-sold and could be eligible to file a claim.

You're probably entitled to a refund for mis-sold finance if...

The car dealer didnt disclose their comission rate to you

The car dealer didn't show you other finance options

The car dealer didn't check if your finance arrangement was affordable

Frequently Asked Questions

Yes, anyone with HP (hire Purchase) or PCP (Personal Contract Purchase) between 2007 and 2021 should check by registering a claim.

Securing a car finance agreement represents a significant commitment. If you find yourself lacking the necessary information and transparency to make an informed decision, you have the right to rectify the situation. 

If you are in doubt, you will lose nothing by attempting a claim, so we encourage you to click through and submit one with us to find out.

You may have been misled or misinformed about discretionary commissions or additional costs that have inflated your contract’s price, so you could well qualify for compensation.

Determining whether you’ve been mis-sold car finance can be challenging. The Financial Conduct Authority (FCA) has highlighted several indicators of potential mis-selling:

  • You purchased a car under a finance scheme (e.g., hire purchase or PCP agreement) before January 28, 2021.
  • A discretionary commission arrangement existed between your lender and dealer.
  • You were unaware of the dealership’s commission.
  • You were not informed about potential additional costs, such as damage charges, associated with your finance agreements.

Let us get you claim over to your finance provider and we’ll let you know if you’re affected and due any monies.

The value of a mis-sold car finance claim hinges on factors like the total contract value, interest paid, and any hidden charges. Consequently, compensation amounts can reach into the thousands.

To determine your potential compensation, submit your claim and find out.

Several finance companies are under investigation for potential mis-selling, including:

  • Black Horse
  • Lloyds Banking Group
  • Santander
  • Close Brothers
  • Royal Bank of Canada
  • Barclays Finance

If you’ve obtained finance from any lender between 2007 and 2021, you may qualify for compensation. It’s worth submitting a claim to explore your eligibility. If you don’t try, you’ll never know if you were affected.

* Full details of fees and cancellation charges can be found on our Terms page by clicking here.

Won Your Claim? FEES PAYABLE LISTED HERE

Cancelled your contract outside of the cooling off period? CLICK HERE FOR CHARGES

You have nothing to lose by submitting a claim. 

You simply need to provide your car registration and finance provider